Shipping policy

Shipping Policy

At Junalin Boutique, we aim to make your shopping experience as smooth and transparent as possible. Below you’ll find everything you need to know about processing, shipping, delivery, and tracking.

1. General Shipping Information

We currently ship throughout Canada.

Shipping options and delivery times may vary depending on your location and the size or weight of your order.

2. Processing Time

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

Please note that processing time is separate from transit time. If we experience an unexpected delay with your order, we will contact you by email.

3. Shipping & Delivery Time

Our estimated total delivery time for orders within Canada is approximately 9–15 business days.

This consists of approximately 1–3 business days for order processing and 8–12 business days for transit after your order has been dispatched.

Delivery times are estimates and may occasionally be affected by circumstances outside our control, including customs inspections, weather conditions, seasonal demand, carrier delays, or other unforeseen events.

4. Shipping Regions

Junalin Boutique currently ships to customers throughout Canada.

5. Customs & Import Taxes

Orders shipped to Canada are sent Delivered Duty Paid (DDP).

This means that any applicable customs duties, import taxes, and clearance fees are covered by Junalin Boutique. You should therefore not be required to pay unexpected import charges upon delivery.

6. Shipping Costs

We offer free shipping on all orders within Canada.

Any additional promotions or special shipping offers will be clearly displayed on our website or during checkout.

7. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number when tracking is available.

Please allow 24–48 hours for tracking information to become active after your parcel has been handed over to the carrier. In some cases, tracking updates may be limited or delayed while the package is in transit.

8. Address Accuracy & Delivery Issues

Please make sure your shipping address is complete and accurate before placing your order.

Junalin Boutique cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided at checkout. If an order is returned because of an incorrect address or because the parcel was not collected, additional shipping costs may apply before the order can be resent.

If your package appears to be lost, damaged, or significantly delayed, please contact us. We will review the situation and, where appropriate, investigate the shipment with the carrier to determine a suitable solution.