We want you to be satisfied with your purchase. If your item doesn't meet your expectations, you may request a return within 30 days of receiving your order.

1. Eligibility for Returns

Items must be:

• Unworn and unused
• In the same condition as received
• With all original tags attached
• In original packaging (where applicable)

A proof of purchase is required. Returns sent without contacting us first cannot be accepted.

2. How to Start a Return

To start a return, please email us at info@junalinboutique.com with:

• Your order number
• The item(s) you want to return
• A short explanation
• Photos if the item is damaged or incorrect

3. Return Shipping Costs

• Customers are responsible for return shipping costs
• No prepaid return labels are provided
• We recommend using a tracked shipping service

If a return shipment is lost or delayed, please contact the carrier directly.

4. Refunds

Once we receive and inspect your return:

• Approved refunds are issued to the original payment method
• Refunds are processed within 7 days after receipt of the returned item
• Banks or payment providers may take additional time to finalize the refund
• In some cases, we may offer store credit as an alternative to a return

Original shipping costs are non-refundable, unless the return is due to our error.

5. Non-Returnable Items

We cannot accept returns for:

• Worn, washed, altered, or damaged items
• Items without original tags or packaging

(Unless otherwise required by law.)

6. Exchanges

We do not offer direct exchanges. If you need a different size or color:

1. Request a return for the original item
2. Place a new order for the replacement

7. Your Rights

Nothing in this policy affects your statutory consumer rights.

📧 Email: info@junalinboutique.com

We aim to reply within 24 hours on business days.